Privacy Policy

Last updated: January 28, 2026

1. Information We Collect

We collect information that you provide directly to us, including:

  • Name and email address
  • Payment information (processed securely through our payment partners)
  • Device information (IMEI, model) for eSIM activation
  • Usage data and analytics

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Process your transactions
  • Send you service updates and promotional communications
  • Improve our products and services
  • Comply with legal obligations

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service providers who help us operate our business
  • Mobile network operators to provision your eSIM
  • Payment processors to complete transactions
  • Law enforcement when required by law

4. Data Security

We implement industry-standard security measures to protect your data, including encryption, secure servers, and regular security audits. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Data portability

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookies through your browser settings.

7. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at:
Email: info@skygosim.com
Phone: +1 (424) 558-3701
Address: 370 Crenshaw Blvd E207, Torrance, CA 90503

Get started in minutes

Three simple steps to global connectivity

1

Choose your plan

Select your destination and pick the perfect data plan for your trip.

2

Instant delivery

Receive your eSIM QR code via email immediately after purchase.

3

Scan & connect

Scan the QR code, activate when you land, and enjoy high-speed data.

Got questions?

Everything you need to know about eSIMs

What is an eSIM?

An eSIM is a digital SIM that allows you to activate a cellular plan without having to use a physical SIM card.

When will I receive my eSIM?

Instantly! You will receive a QR code via email immediately after purchase.

Does it work on my phone?

eSIM works on most modern smartphones including iPhone XR and newer, Samsung S20 and newer, and Google Pixel 3 and newer.

Can I keep my WhatsApp number?

Yes! You can use your primary number for calls/texts and SkygoSIM for data simultaneously.

How do I track my data usage?

You can track your usage in real-time through your SkygoSIM dashboard.

Is there an expiration date?

The plan validity starts only when you activate the eSIM (scan the QR code) or land in the destination country.

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