Legal Center

Important legal documents and policies

Privacy Policy

How we collect, use, and protect your data

Terms of Service

Rules and guidelines for using SkyGo

Refund Policy

Terms and conditions for refunds

Terms of Service Summary

By using SkyGo services, you agree to the following key terms:

  • •eSIMs are activated upon scanning the QR code
  • •Data validity periods start from activation date
  • •Your device must be carrier-unlocked and eSIM compatible
  • •Fair usage policies apply to unlimited plans
  • •No refunds after eSIM activation unless service failure

Questions About Our Policies?

Our legal team is here to help clarify any questions you may have about our terms, privacy practices, or other legal matters.

Contact: legal@skygosim.com

Get started in minutes

Three simple steps to global connectivity

1

Choose your plan

Select your destination and pick the perfect data plan for your trip.

2

Instant delivery

Receive your eSIM QR code via email immediately after purchase.

3

Scan & connect

Scan the QR code, activate when you land, and enjoy high-speed data.

Got questions?

Everything you need to know about eSIMs

What is an eSIM?

An eSIM is a digital SIM that allows you to activate a cellular plan without having to use a physical SIM card.

When will I receive my eSIM?

Instantly! You will receive a QR code via email immediately after purchase.

Does it work on my phone?

eSIM works on most modern smartphones including iPhone XR and newer, Samsung S20 and newer, and Google Pixel 3 and newer.

Can I keep my WhatsApp number?

Yes! You can use your primary number for calls/texts and SkygoSIM for data simultaneously.

How do I track my data usage?

You can track your usage in real-time through your SkygoSIM dashboard.

Is there an expiration date?

The plan validity starts only when you activate the eSIM (scan the QR code) or land in the destination country.

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